A collection of Malcolm Gladwell's articles from The New Yorker. Gladwell has a tendency to link together two seemingly unrelated subjects(the breaking of Enron and the investigation into Watergate, for instance) and tie them into a fundamental concept (in that example, the problem of figuring out puzzles that contain too much
information). These twenty-two articles range widely in subject matter, but a basic underlying idea links them together. Humans aren't as good at figuring out and perceiving the world as we think we are, and many of our strategies (profiling serial killers, using tests to judge good teachers, basing who to hire on basic comfort&likingness, using dog breed instead of owner type to figure out which dogs will probably attack, using our eyes instead of our other senses) are counterproductive.